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Panel Debate: ‘Women at the Helm: Navigating the Future of CX and Technology’
Our panel debate ‘Women at the Helm: Navigating the Future of CX and Technology’ sparked a lively discussion between our four guests, bringing their perspectives on our future in the face of rapidly advancing technology, from the frontlines of CX leadership. Featuring Alexandra Acosta, Katie Costello, Lina Yahya, and Shameem Smillie — questions submitted by conference attendees revolved around the challenges and opportunities of our technological future, with AI obviously being a major talking point.
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