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The Pivotal Role of Women in Shaping the Future of Customer Experience
At its core, CX is about the human touch. Amid the rising tide of technological advancements and an overwhelming flow of data, it's easy to overlook the human element. However, women – with their innate ability to grasp the nuances of human connection – remind us of the people behind every data point.
Member Spotlight: Meg Coates
“Pride is education and awareness. Pride is being brave enough to let the world see you for who you really are. Pride is unconditional love, for yourself and for others.”
Member Spotlight: Rebecca Edwards
“Our community fought for a very long time for the right to marry the person that they love. So, for me, Pride is another way I celebrate the fact that I get to spend every day of my life with my wife.”
Member Spotlight: Adriana Salazar Hidalgo
“Suddenly, I surprised myself with the most sincere and original coming out statement I’ve ever experienced before, I stood out proudly as the most colourful toucan wearing pride in my beak, it was natural, it was real.”
The Business of Living
“As I talked with Clare for the WICX series, we realised that many of us don’t really tell our stories. By sharing our stories, we are investigating who we are, testing and gathering reactions to what we share. We explore our stories for the learnings that we can apply.
This sharing and introspection is a huge source of learning about ourselves.
In conversation with Clare I shared with her that I began my career as a clinical psychologist.”
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